Client Experiences
What those who have
worked with us say
These accounts come from clients across different sectors and engagement types. We have tried to present them as accurately as we can.
Back to Home140+
Completed Engagements
4.7
Average Satisfaction Score
8+
Years in Practice
68%
Returning Clients
Client Reviews
In their own words
Azlan Zulkifli
HR Director, Petaling Jaya
We asked Lintel House to review how we handle the whole employee lifecycle. What came back was thoughtful — they noticed things that our own team had normalised and stopped seeing. The report gave us a good few months of useful conversation.
People Practice Review · March 2025
Cecilia Mah
Managing Director, Kuala Lumpur
I needed to have a conversation with a senior team member about a performance issue that had been building for some time. Jonathan helped me think through what I actually wanted to achieve and how to say it. I left the preparation sessions feeling more settled and less reactive than I had been going in.
Difficult Conversation Preparation · February 2025
Rajan Thiruchelvam
Finance Manager, Shah Alam
The compensation review was detailed and handled with real sensitivity — pay is an emotionally loaded topic for any company and Nadia's team understood that. The benchmarking data was relevant to businesses our size, not some aggregate that was useless for comparison.
Compensation Structure Review · January 2025
Fauziah Hassan
Head of Operations, Bangsar
What I appreciated most was that they did not pretend everything was fine. The report named some things that were genuinely uncomfortable to read, but framed them in a way that felt constructive rather than critical. That balance is harder to strike than most consultants make it look.
People Practice Review · April 2025
Lim Wei Jie
CEO, Kuala Lumpur
We have a small but growing team and I wanted to understand whether our pay structure was fair before it became a problem. Lintel House gave us a clear picture, including the working tables which we have since updated ourselves. Good value for the scope of work.
Compensation Structure Review · March 2025
Nalini Kumar
People & Culture Lead, Subang
I came to Lintel House facing the kind of departure conversation that no manager enjoys. Two sessions was enough — Jonathan helped me separate what I needed to say from what I had been avoiding saying, and gave me language that felt like mine rather than scripted. The debrief afterwards was also unexpectedly helpful.
Difficult Conversation Preparation · February 2025
Deeper Accounts
A few case studies
Case Study · Technology Firm · KL · January 2025
Reviewing people practices before a period of growth
Challenge
A 90-person technology business preparing to grow to 200 wanted to understand what was and was not working in their people practices before the organisation became more complex to manage.
Approach
We reviewed their existing documentation, spoke with eight staff members and three managers, and sat in on two team rituals over six weeks. We were candid about what we found — including some inconsistencies in how performance conversations were handled.
Outcome
The leadership team worked through five of the seven questions we posed over the following quarter. Six months later they told us the report had shaped how they thought about the hiring and onboarding process as they grew.
Case Study · Professional Services · PJ · February 2025
Untangling a pay structure that had grown without design
Challenge
A legal firm with 60 staff had built its pay structure through individual negotiation over many years. There was a growing concern among leadership that salaries were inconsistent and that some anomalies might create retention problems.
Approach
We worked closely with their finance team to map the full picture, then benchmarked against four comparable legal firms in the Klang Valley. The review took five weeks and concluded with a two-hour facilitated discussion.
Outcome
Leadership used the working tables to begin a multi-quarter process of gradual adjustment. Two staff members whose salaries were significantly below band were addressed in the following review cycle.
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