Our Services
Three considered ways
we can be of use
Each service has been designed with a specific kind of HR challenge in mind. They can be taken individually or, in some cases, undertaken in sequence.
Back to HomeOur Methodology
How we approach our work
Before offering a view, we try to understand what is actually happening. That sounds obvious, but it is rarer than it should be in consulting work.
Understand first
We begin by reading what exists and listening to the people involved. We do not arrive with a diagnosis before we have heard the history.
Observe carefully
We pay attention to what is working as well as what is not. Good observations acknowledge nuance rather than flattening it into a simple problem.
Reflect honestly
We share what we have found in writing, with enough context to be useful. We do not soften difficult observations, but we frame them with care.
Service 01
People Practice Review
A considered look at how your organisation currently approaches the full arc of employee experience — from how people first hear about you through to how they leave. We read through existing policies, hold conversations with HR colleagues and a sample of staff, and observe a handful of team rituals.
The outcome is a narrative report offering observations rather than prescriptions, with a set of questions the leadership team may wish to sit with. Suited to organisations between fifty and five hundred staff.
- Policy review and staff conversations
- Narrative report with leadership questions
- Observation of team practices
- Typically delivered in 6–8 weeks
Fee
MYR 3,120
What this typically feels like from the client's side: a period of gentle scrutiny that most HR teams find relieving rather than threatening — someone looking carefully at what they have built, without the weight of an impending verdict.
What this typically feels like from the client's side: a working process rather than a passive review — finance and HR working alongside us, with the final conversation feeling like a genuine exchange rather than a presentation.
Service 02
Compensation Structure Review
A careful examination of how pay is currently organised within your business, undertaken with sensitivity to both the numbers and the conversations around them. We work with your HR and finance teams to map existing bands, benchmark against a small set of comparable firms, and identify places where the structure may benefit from gentle adjustment.
Deliverables include a written review, a set of working tables, and a facilitated conversation with leadership about possible next steps. Typically delivered over four to six weeks.
- Pay band mapping and benchmarking
- Written review and working tables
- Facilitated leadership discussion
- 4–6 week delivery
Fee
MYR 2,540
Service 03
Difficult Conversation Preparation
A shorter engagement for managers or business owners preparing for a sensitive conversation with a team member: a performance concern, a role change, or a departure. We offer a confidential space to prepare, including a structured preparation session, a short written outline of points to cover, and the option of a debrief conversation afterwards.
The work is framed around respect for both parties and the longer-term health of the team. Two sessions of one hour each.
- Two one-hour structured sessions
- Written outline of key points
- Optional post-conversation debrief
- Fully confidential
Fee
MYR 580
What this typically feels like from the client's side: not coaching, not counselling — more like thinking out loud with someone who has sat in similar rooms and knows what tends to help and what tends to make things harder.
Choosing the Right Service
Which service fits your situation?
Use this as a rough guide. In most cases, a short initial call will help clarify which — if any — of our services is well suited.
| Your Situation | Practice Review | Compensation Review | Conversation Prep |
|---|---|---|---|
| You want an honest picture of your people practices | — | — | |
| Your pay structure has grown without design | — | — | |
| You have a sensitive staff conversation coming up | — | — | |
| You are growing and want to get practices right early | — | ||
| Timeline urgency (within 2 weeks) | — | — |
Across All Services
Professional standards we hold throughout
NDA on every engagement
Confidentiality is formalised before work begins, not treated as an afterthought.
Written deliverables
Every engagement ends with a document you can read, share internally, and return to later.
Timeline committed upfront
We agree on a delivery schedule and stick to it. Delays are communicated as soon as we are aware of them.
Employment law awareness
Our observations are informed by Malaysia's employment framework, while we are clear about the line between HR advice and legal counsel.
PDPA compliance
Personal data collected during our work is handled in line with Malaysia's Personal Data Protection Act 2010.
Open communication
We tell you what we find, including things that may be uncomfortable to hear. We do not soften observations until they lose their meaning.
Not sure which service fits?
A brief call is usually enough to figure out whether any of our services would be genuinely useful to you. There is no charge and no commitment involved.
Book a Conversation